Consultants of any type don’t get the chance to employ advisory skills with their clients until they can get someone to trust them enough to share their problems with them. The key to professional success is not just technical mastery of one’s discipline, but also the ability to work with clients in such a way as to earn their trust and gain their confidence.
Are you someone that avoids having difficult conversations with people around you? If you manage people, work in Human Resources, or care about your colleagues at work, chances are that one day you will need to hold a difficult conversation. People dress inappropriately and unprofessionally for work; personal hygiene is sometimes unacceptable; flirtatious behavior can lead to a sexual harassment problem; and, bullying or intimidatory behaviour can result in under performance and/or higher than acceptable staff turnover.
The following article was written by Scott Anthony, innovation consultant and blog contributor to Harvard Business Review.
The April 15 issue of The Economist published a simple chart that gave me chills. Look at it for a minute. What looks scary to you?
Over the March long weekend I caught up with a young friend Jason, (not his real name) who works as a marine mechanic for a local SME employer. When I asked him how he was enjoying his job, he told me he wasn’t and that he was looking to leave and take a job up north in the mines. Wouldn’t you like a dollar for every time you’ve heard that over the last few years?
I have been watching with interest over the past few days the emerging commentary in the media over what should happen to bank interest rates. As you would expect, all of the key stakeholders are making a strong case for their perspective.
The following article is a re-post of a blog written by management consulting colleague Clemens Rettich.
The world is not a fair place. Despite some of our best efforts we cannot seem to achieve balance (even if we could define it), equal distributions of wealth, workforces where every person contributes equally, or product mixes where each line contributes equally to sales.
If you’re not satisfied with how your people are performing, maybe it’s time to back up and check whether your expectations are clear. The fact is that even though you may assume your people are clear about their roles and responsibilities, often that’s not the case. And if you, as the Managing Director, CEO, or manager never raise the issue, your people are likely to stay in the dark fumbling around ineffectively.
The following article was written by Melbourne based management adviser, Christopher J Tipler. I hope you find it as stimulating as I did.
When the ocean is calm, even the best surfers have to work hard to demonstrate their prowess with small, tricky, manoeuvres. But how things change when the big seas roll in. Then we see truly glorious stuff.
A few years ago one of our clients was unexpectedly made an offer for their company. It took them totally by surprise and so we had to react quickly to the situation.
They thought the offer was low and they tried to negotiate it up. That’s when I realized that, until then, they’d given no thought to selling and even less to maximizing the valuation of the company.
As an avid Cats supporter, this weekend has a lot at stake for me as I ponder the possibility of another Grand Final win in 2011. But for Chris Scott in his first year as senior coach at Geelong, he has done well to guide his team to the point of being serious Finals contenders. He fully understands that beating last year’s wooden spoon recipients this weekend will be no push over.