What are the philosophies that underpin our approach?
1. What makes a great business, as distinct from an okay one, is good people working within good systems, being led effectively with a strong customer focus:
2. A lot of knowledge lies within the client's business and that knowledge needs to be harnessed to improve the business
3. Where our knowledge and skills are required to support the growth of the business, we will transfer that knowledge and skill during the process, so that the client business will be stronger - able to sustain the improvements independent of our support